Author Topic: Captcha on signup too hard  (Read 4205 times)

Offline TallDog

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Captcha on signup too hard
« on: January 13, 2012, 09:47:21 AM »
I signed up for the sight today.

I had to go request at least a dozen versions of the captcha on the registration page to find one that I thought I could read. It took about a half dozen entry tries till I finally entered one correctly.

I came pretty close to throwing my hands up in the air and saying forget it. How many people do you think have done exactly that? My guess is a lot.

I understand the need for something like a captcha to prevent spammers from creating logins, but this particular one may be presenting too high a barrier and actually costing you users. You might want to switch to one that--while still machine unreadable--is a little easier to read with the naked eye.

Just an observation based on my registration experience.




Offline Eric

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Re: Captcha on signup too hard
« Reply #1 on: January 13, 2012, 12:17:47 PM »
I just tried it myself and while it takes some concentration I don't think it's preventing anyone from joining.  When you hit refresh you get the same captcha, just in a different arrangement, so any doubts should be removed after 2-3 refreshes at most.

Spammers and bots are relentless, so we've had keep things as locked down as possible.  Yours could be a case of PEBEAB  :P